Aruba Becomes First in Caribbean to Partner with JetBlue on Entry Testing

by Carolee Chanona
JetBlue entry test covid Aruba partner caribbean

Across the Caribbean, many destinations have varying entry restrictions and requirements as a result of the coronavirus pandemic. However, Aruba becomes the first Caribbean destination to partner with JetBlue for seamless entry testing through its testing partner, Vault. Officially reopening tourism on July 1—the industry that drives the Aruban economy—Aruba has required negative COVID-19 PCR test results within 72 hours of departure, much like Belize. Now, the country moves to accept a supervisor at-home test facilitated by Vault’s platform as the first and only-saliva based test accepted on entry to Aruba. JetBlue customers have access to the test, with result turnaround time in 28-72 hours, along with a dedicated customer support phone line.

Aruba is honored to partner with JetBlue to be the first Caribbean country to offer this innovative seamless entry testing to streamline the travel process. We continue to prioritize the health and well-being of our visitors and locals through advanced safety protocols. This partnership provides our visitors with an added level of convenience. And, ensures that once travelers arrive on our sunny shores, they can immediately enjoy their trip…”

– Ronella Tjin Asjoe-Croes 

Nonetheless, airlines have begun partnering with destinations to create an easier process for travelers, with hopes of boosting travel. American Airlines recently announced it will offer travelers to Belize, Grenada, and St. Lucia an at-home test PCR test. United Airlines, meanwhile, has launched a four-week trial of free COVD-19 testing; that’s for passengers traveling between Newark Liberty International Airport and London Heathrow Airport.

How the Saliva-Based At-Home Test Works


The simple saliva test is administered via online video connection facilitated by Vault; a test supervisor helps ensure the customer is providing their sample properly. The sample is then overnighted to a laboratory and processed within 72 hours. In addition to priority support, Vault has created a dedicated landing page for JetBlue customers with current travel scheduled to Aruba. Travelers can access that landing page here.

“We are honored that Aruba is allowing Vault to facilitate their first and only saliva-based test accepted for entry into the country. Vault supervises the entire at-home test taking process; [this is] to make sure that it is safely and precisely completed for more accurate results to keep residents and travelers to Aruba safe.”

Vault Health Founder and CEO Jason Feldman

JetBlue customers traveling to Aruba on a JetBlue Vacations package also get the Insider Experience; that includes free airport transfers and access to a trained team of local Insiders at their service throughout their stay, albeit at no extra charge. JetBlue’s partnership with Aruba and Vault is part of the airline’s broader Safety from the Ground Up program; focusing on healthy crewmembers, clean air and surfaces, fewer touchpoints, as well as travel flexibility. The airline will continue to evolve this program. Meanwhile, with a focus on ensuring customers who want or need to travel feel comfortable.

More details on JetBlue’s COVID-19 test partnership with Vault and Aruba can be found here.

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